Case Study

Medservio: Booking and operations platform for occupational medicine

Medservio coordinates occupational medicine services for companies and their employees. Appointments, locations, examination types, availability, and internal workflows all need to fit together cleanly.

PebbleByte built a web platform that makes appointment booking simpler for employees and gives the Medservio team an internal tool for operational appointment processes.

Medservio booking platform interface

Case Study

Project Snapshot.

Medservio needed more than a simple website extension. Together with 2x10 as design partner, PebbleByte implemented the technical foundation for customer-facing booking, internal visibility, and future digital services.

Client.

Medservio

Design partner.

2x10

Type.

Booking and operations platform

Industry.

Occupational medicine / workplace health

Services.

Custom Software, SaaS Product Development, DevOps & Delivery Systems

Result.

A web-based platform for employee booking, internal appointment control, and structured operations flows

Solution

A customer booking platform with an internal operations tool.

The solution connects a clear appointment path for employees with an internal tool for the Medservio team. Customer-specific booking flows, availability, and operational requirements are handled in one system instead of being spread across lists and manual coordination.

Structured booking flow for occupational medicine appointments

Company-specific access for employees

Internal management for appointments, bookings, and operational workflows

Maintainable platform foundation for ongoing use and future extensions

Planning a platform for complex service processes?

When bookings, customer access, internal teams, and operational edge cases meet, custom software can turn manual coordination into a system that holds up.